Hello SG

Getting started in Singapore

Essential Accounts Guide

How to open the accounts that keep your salary safe, let you send money, and unlock government services — with official links and maps.

Never share your bank PIN, OTP, Singpass password or PayNow QR with an agent, employer or stranger. No real bank or government officer will ask you to transfer money to "unlock" your account.

Bank Account

Where your salary should land

Why you need it: If you live in a dormitory, MOM requires your salary to be paid electronically into your own bank account — not cash to your employer or agent. A bank account also lets you save and remit through licensed channels (needed for Myanmar's remittance rule).

How to set it up

  • 1Bring passport + Work Permit / S Pass / EP card (originals). Some banks also ask for your employer's letter or address proof.
  • 2Ask your employer whether they already open POSB/DBS accounts for Work Permit staff through MOM WP Online. That can be faster than walking in alone.
  • 3Or walk into POSB, DBS, OCBC or UOB. Ask for a basic savings account for a work-pass holder. Keep your own ATM card and PIN — do not hand them over.
  • 4If your employer keeps the bank book, you still have the right to check it regularly and confirm salary hits every month.

PayNow

Instant transfers with your mobile number

Why you need it: PayNow lets you send and receive money instantly between Singapore banks for free using a mobile number — used for splitting bills, paying small shops, and topping up e-wallets.

How to set it up

  • 1Open your bank's mobile app (POSB digibank, DBS, OCBC, UOB, etc.).
  • 2Find PayNow / Proxy settings and link your Singapore mobile number (and optionally NRIC/FIN) to your bank account.
  • 3Send yourself S$0.01 (or a tiny amount) from another account, or ask a friend, to confirm the link works before you rely on it.

Singpass

Singapore's official digital ID

Why you need it: Singpass is how you log into government e-services — Work Permit status, MOM forms, and other official portals. Work-pass holders with a FIN can register.

How to set it up

  • 1Wait until your Work Permit / S Pass / EP is issued and you have a FIN printed on the card.
  • 2Go to the Singpass website or app and choose Register. Enter your FIN and details exactly as on the card.
  • 3Complete face verification with a live selfie. Use a Singapore mobile number for OTP where asked.
  • 4Install the Singpass app, set a passcode, and turn on biometric login if your phone supports it.

GrabPay Wallet (top-up only)

Prepaid wallet — not a loan

Why you need it: A prepaid e-wallet for transport and food. This is different from GrabPay PayLater (credit). Only use the top-up wallet.

How to set it up

  • 1Install Grab from the App Store or Google Play and register with your Singapore mobile number.
  • 2Open GrabPay Wallet and top up using PayNow, bank transfer, or cash options shown in the app.
  • 3Ignore GrabPay PayLater / PayLater offers. They are credit products with late fees — not needed for a prepaid wallet.

General information only — always confirm current steps on the official website, and ask your employer or the bank directly if unsure. Partner links below may earn this app a small referral fee; the worker-facing tools stay free.

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