Hello SG MM

Privacy Policy

Last updated — 13 October 2026

1. Data We Collect

• Account — Email and hashed password via Supabase Auth. We never store your plain-text password.
• Profile preferences — Language, selected country/community preference, and theme settings when you set them.
• Form drafts — Passport wizard field values (name, passport number, etc.) saved to your account so you can return later.
• Salary & fee logs — Salary or recruitment-fee entries you create, and data needed to export a PDF report.
• Comments & reports — Text you post on guide/tool pages or place comments, replies, and reports of inappropriate content (login required).
• Payments — Payment records (amount, status) and receipt images you upload for manual payment (e.g. KPay/WavePay).
• Ad measurement — Impression and click events for sponsored banners (may be linked to your user id if logged in). Google AdSense may use its own cookies or identifiers.
• Analytics — Usage events to improve the product (some anonymous; some tied to your account when logged in).
• Contact / sponsorship — Messages and contact details you submit through the Contact / sponsorship form.

Google advertising cookies

On pages where Google ads are enabled, third-party vendors, including Google, may use cookies to serve ads based on your previous visits to this website or other websites. Google's advertising cookies allow Google and its partners to personalize ads based on those visits.

You can opt out of personalized advertising in Google My Ad Center. For participating third-party ad networks, visit AdChoices. Learn how Google uses data on partner sites in its privacy information.

2. How We Use Your Data

• Provide guides, tools, saved drafts and reminders.
• Show community comments and moderate reported content.
• Show and measure sponsored ads / AdSense so the app can stay free.
• Respond to support, sponsorship inquiries and deletion requests.
• Analyse usage patterns to improve the product.

We do not sell your personal data. If you open a sponsored or community-helper link, you leave our site for that third party.

3. Storage & Security

• Data is stored in Supabase (PostgreSQL) hosted on AWS ap-southeast-1 (Singapore).
• Payment receipt images are in a private storage bucket — accessible only to admins.
• Sponsored-ad images and driving-helper photos may be stored in public buckets (uploaded by admins).
• Traffic uses HTTPS. Supabase Row-Level Security limits access to your own records (admins have separate access for moderation).

4. Third-Party Services

• Supabase — authentication, database and storage.
• Google AdSense (when enabled) — ad delivery and measurement.
• Vercel — hosting the web app.

5. Your Rights

• Access — View saved drafts and tool data from Account and the relevant tools.
• Deletion — To delete your account and associated data, use Delete account on the Account page, or email us below.
• Export — Export your salary record as a PDF where that feature is available.
• Comments — Admins may hide or remove comments. You can report inappropriate content.